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Community Navigator

About Impact Justice

Impact Justice is a national innovation and research center advancing new ideas and solutions for justice reform. We work to dramatically reduce the massive number of youth and adults in our justice system, improve conditions and outcomes for those who are incarcerated, and provide meaningful opportunities for formerly incarcerated people to rejoin their communities.

Please see our website at for more information.

About the Homecoming Project

Impact Justice developed the Homecoming Project to address the critical issue of reentry and avert the pitfalls of existing interventions. The Homecoming Project is a reentry housing service. This project is focused on Alameda County and utilizes untapped living spaces available in the community while freeing up desperately needed space in shelters and traditional transitional housing programs. The Homecoming Project leverages the private market and existing living spaces by funding rent for up to six months for participants returning home after a period of incarceration. The Homecoming project screens potential participants to identify/recruit hosts, matches community hosts with participants, assesses participants’ needs, and provides them wrap-around services to facilitate their health, well-being, and stability. 

The Job/Summary Position Description:

The Homecoming Project Community Navigator will be the main point of contact for participants returning home from prison. The Community Navigator will serve as each participant’s life coach and community navigator, providing referrals to needed treatment and services. This position is responsible for guiding participants through the development of their individual reentry plan upon entry into the program, and their independent preparation plan before completing the program. The Community Navigator will provide ongoing support and monitoring of participants while they reside in Homecoming host homes. This position requires case management maintenance and the ability to track, record, and report ongoing updates and changes with each participant assigned to their caseload. The Community Navigator will be responsible for facilitating participant orientations and training and resolving conflicts that may arise at any point during participation with the Homecoming Project.

This position will report to the Program Manager and will collaborate closely with the Homecoming Project team. 

  • Conduct intake and assessments for all participants.
  • Accessible for daily phone and/or text messages with each participant.
  • Contact/engagement with the participant’s assigned parole agent, as needed.
  • Utilize care coordination to introduce participants to other partner agencies/support relationships with an eye towards expanding the participant’s circle of trusted advisors and mentors.
  • Collaborate with participants to create an individual reentry plan which includes goals, objectives, and needed services and/or treatment. 
  • Support participants and hosts to resolve conflicts, as needed.
  • Assist with administering compatibility tools and conduct interviews with participants, as well as assist staff in coordinating introductory meetings between potential hosts and potential participants. 
  • Provide limited ongoing support to participants as-needed, and perform periodic check-ins to monitor home conditions and housing arrangement.
  • Utilize Case Management System to maintain up-to-date progress notes and reports.
  • Conduct conflict resolution sessions as needed.
  • Attend meetings related to the project when requested and provide general project support.
Required Qualifications:

The Community Navigator should have at least 2 years of work experience in direct service with the reentry population and justice-involved individuals. 

  • An orientation in the ethos of social justice, racial justice, community, and mutuality.
  • Excellent verbal and written communication skills.
  • Public speaking skills.
  • Direct experience being impacted by the criminal justice system (either through a personal or family history of incarceration) and/or a demonstrated commitment to serving and working with the reentry population. 
  • Upholding confidentiality with sensitive information related to a participant’s history.
  • Excellent computer skills, ability to use Microsoft Office Suite, Google G-Suite, and learn other information database systems quickly.
  • A valid Driver’s License with a clean and reliable vehicle, with the current registration and proof of insurance, is required and must meet the terms of IJ’s vehicle use policy. 
  • Driving is required to fulfill job responsibilities.
  • Highly developed interpersonal skills with good relationship-building techniques. 
  • Adept at time management and highly organized with a proven ability to meet deadlines.
  • Proficient in networking skills with an ability to maintain established relationships. 
  • Experience in conducting conflict resolution/mediation sessions.

Orientation and belief that criminal justice involvement should not be an impediment to employment, career, and personal growth opportunities.

Preferred Qualifications:
  • Proactive and independent with the ability to take initiative.
  • Certification in Harm Reduction, Case Management, and/or Counseling. 
  • A comprehensive understanding of the reentry transitional process, including obstacles and barriers that formerly incarcerated people must go through when first released.
  • Experience working in or with the criminal legal system.
  • High level of critical/analytical/interpretive thinking and problem-solving skills.
  • Professional experience in the human services, social work, psychology or related field and demonstrated experience in rental housing programs for formerly incarcerated populations a plus.

Will require travel within Alameda County and Contra Costa County


Oakland, CA 

Work schedule:  

Full time, at 40-hrs per week

Compensation and Benefits:
  • $45,000-$50,000 ($20 – $24 an hour)
  • Competitive salary commensurate with experience
  • Generous benefits package, including medical, dental, FSA plans, and 401k
  • Generous vacation and wellness leave
  • Flexible work environment 
 To Apply:

To apply, please submit your resume and instead of submitting a traditional cover letter, answer the following three questions to help explain your qualifications and interest in the position:

  • Why do you want to work for Impact Justice’s Homecoming Project? (100-word limit)
  • Provide an example of when you’ve achieved success utilizing creative relationship-building strategies to fill a role(s). (150-word limit)
  • List the top qualification(s) listed above that you feel you meet, with a VERY brief explanation or further detail (1 sentence or less!) where helpful.

Please send the required materials to Please have the subject line of the email read “[Your Last Name], [Your First Name] Application for Community Navigator.” The application deadline is Friday, October 2nd. The anticipated start date for the position is Friday, October 23rd.

Equal Opportunity Employment

Impact Justice provides equal employment opportunities to all applicants without regard to race/ethnicity, color, sexual orientation, gender identity, gender expression, religion, national origin, age, criminal history, or disability. We work closely with communities of color, the lesbian, gay, bisexual, questioning, gender nonconforming, and transgender communities, the formerly incarcerated, and former foster youth. Those with lived experience in these communities are strongly encouraged to apply.

Thank you!